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Key changes happening for buy now pay later customers and where to get support

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Estimated quarter of homeowners had problems with recent repair jobs – survey

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Martin Lewis says confusion stops millions getting water bill help

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Energy debt reaches record £4.79 billion ahead of 13% price cap jump

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Citizens Advice giving ‘crisis support’ every 30 seconds ahead of bill rises

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First-class stamp price to rise to £1.80 next month

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AI contributes to spike in fashion sales complaints to Citizens Advice

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Royal Mail calls for union agreement on reforms as it misses post targets

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FCA wants buy now, pay later sector to ‘thrive’ as firms prepare for regulation

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Royal Mail in talks to end dispute with union over second class post changes

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29% of UK adults hit by Royal Mail delays over Christmas, warns Citizens Advice

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More than 400,000 people sought debt help from Citizens Advice in 2025

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Households suffer miserable year of across-the-board bill increases

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Why are energy bills going up when wholesale prices are down?

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Mortgage holders warned of ’empty promise’ notes claiming they can clear loans

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Evri delivers millions more parcels this year as second-hand economy booms

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Parcel problems reach record as 15 million people are let down on the doorstep

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Britons set to spend £4bn more this Black Friday despite scam fears

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MPs criticise Ofgem’s ‘completely inadquate’ response to energy debt crisis

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Reform UK’s Lee Anderson says he ‘gamed’ benefits system in former job

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Ofgem should use firms’ windfall profits to fund energy debt relief, say MPs

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Estimated 4m people in England and Wales ‘are trapped in a negative budget’

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Millions stung by scams with online shopping the top trap – Citizens Advice

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Mobile and broadband companies ‘not being upfront’ about better renewal deals

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Consumer groups question benefits of lower standing charge tariff proposals

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One in five struggled to pay water bill in last year – Citizens Advice

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Household energy bills to rise by 2% despite falling wholesale prices

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Millions struggle through heatwaves in homes not built to cope – Citizens Advice

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Shoddy tradeswork sparking more than 700 complaints a week – Citizens Advice

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