Transport

Uber scraps flat rate fares to London airports | London Evening Standard

Uber has announced that it will stop offering flat rates to customers travelling to London airports.

Uber scraps flat rate fares to London airports | London Evening Standard
Uber scraps flat rate fares to London airportsAirport fares: Uber will no longer be offering flat ratesNiall Carson/PA

Uber has announced that it will stop offering flat rates to customers travelling to London airports.

The private hire company previously offered a series of set fares for trips to Heathrow and Gatwick.

Rates to Heathrow started at just £30 for a journey from west London, while passengers could travel to Gatwick from south east London for £50.

In an email to customers Uber said: "Flat rate fares between London airports and central London will no longer apply — instead, fares will be calculated using Uber's time and distance rates — just as they are for normal Uber trips.

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"Whether you're heading off on a business trip or coming back from holiday, you can always get a fare estimate in–app to see how much your ride will cost."

The email also warned that airport pick-ups will incur an additional surcharge to cover minimum parking costs.

Several customers took to social media to voice their disappointment at the news.

Jon Tarsey tweeted: "Very disappointed that Uber are moving to calculated airport fares - the flat rates were one less thing to worry about when travelling."

<blockquote class="twitter-tweet" data-lang="en"> <p dir="ltr" lang="en">Very disappointed that <a rel="nofollow" target="_blank" href="https://twitter.com/Uber" class="body-link" data-vars-item-name="BL-3163876-https://twitter.com/Uber" data-vars-event-id="c23">@Uber</a> are moving to calculated airport fares - the flat rates were one less thing to worry about when travelling — Jon Tarsey (@jontarsey) <a rel="nofollow" target="_blank" href="https://twitter.com/jontarsey/status/691330058674372608" class="body-link" data-vars-item-name="BL-3163876-https://twitter.com/jontarsey/status/691330058674372608" data-vars-event-id="c23">January 24, 2016</a>

<blockquote class="twitter-tweet" data-lang="en"> <p dir="ltr" lang="en"><a rel="nofollow" target="_blank" href="https://twitter.com/Uber" class="body-link" data-vars-item-name="BL-3163876-https://twitter.com/Uber" data-vars-event-id="c23">@uber</a> London just killed airport rates. Make up your mind already! — Miruna Dogaru (@MirunaDogaru) <a rel="nofollow" target="_blank" href="https://twitter.com/MirunaDogaru/status/691341201413410816" class="body-link" data-vars-item-name="BL-3163876-https://twitter.com/MirunaDogaru/status/691341201413410816" data-vars-event-id="c23">January 24, 2016</a>

The flat rates will be scrapped from tomorrow - Monday January 25.

Uber has been approached for comment.