For Louisa Coward, whose son Raymond Tavener, 19, faced being sent to a PRU for fighting, the Base was “a God-send”. “Raymond was on the verge of permanent exclusion when he was sent to the Base,” she said. “I was desperate. My nephews went to a PRU and I saw how children there have lost hope. Raymond was turning up late, smoking, but he wouldn’t listen to me. It was Miss Clarke who saw his potential and changed him. He passed his GCSEs and has just got his plumbing qualifications.”