White roses flown in to Ibiza on a private plane? No problem for the world's finest can-do concierges

Money can buy you happiness — you simply need a concierge to source it for you.

It’s 17 years since Quintessentially launched: a millionaires’ club for the new millennium that offered to get you anything you like — at a price. Since then, concierge services, or ‘luxury lifestyle management services’, as they prefer it, have proliferated, with every other management graduate with a suit and an app offering up tickets to Mamma Mia! and ‘premium’ tables at the latest gold-lacquered Wagyu-bluefin restaurant in town. Beyond these companies, however, there’s a coveted trove of smaller, boutique concierges, that exist to not only fulfill your every desire, but to pre-empt those desires before they even occur to you.

The clientele differs, from boho luxe ravers in Ibiza to space cadet City boys and Middle East-Monaco petrolheads, but all share a taste for fine wine, personalised presents moved across the world on private transport and super-slick, highly Instagrammable money-can’t-buy experiences (that prove that actually it can). Nothing is impossible: Paola Diana’s lifestyle management company Sigillus calls itself ‘luxury fixers’, while the guys at new upstart 360-LDN insist that no problem is unsolvable. As co-founder Nathan Wills laughs, ‘There are a million ways to skin a cat. We like to think of ourselves as the puppeteer in the background making everything run smoothly.’ Deliciously Sorted Ibiza’s Serena Cook, meanwhile, gets a kick out of making the impossible possible. Working with the rich and roséd in Ibiza, she says, means ‘you’re planning people’s fun, so all clients are delightful to work with’.

These elite concierges are your personal genies: from astronaut gloves to fantasy weddings and unsourceable wine — if you’ve got enough gold to rub, they will grant any wish. As Diana says: ‘The sky is the limit for our clients.’

The Party Starter

Serena Cook

Company name Deliciously Sorted Ibiza

Who is she? Forty-three-year-old foodie Cook first encountered the ‘beauty and magical bohemian vibe’ of Ibiza after hers and Sheherazade Goldsmith’s ‘before its time’ organic café, Deli Organic in Battersea, closed. She upped sticks and went to work as personal chef to Jade Jagger on the island, and quickly got a reputation for not only knowing the coolest, under the radar spots, but being able to get pals in too. ‘At the time Ibiza was more of a rough diamond, so as well as making recommendations and reservations, I was also a reassuring voice.’

Who are her clients? Johnny Depp, Hugh Grant, Kim and Kanye, Kate Moss and every other beautiful, demanding, fashionista hedonist who wants sun, rosé on tap and personalised vibes. Anyone looking for a luxed-out, chilled-out, five-star holiday that can cater both to the needs of their totes adorbs kids and their own, devious, inner wild child.

Incredible feats? Getting you into the hottest restaurants (El Chiringuito, Peyotito) and club nights (Cathy Guetta and Black Coffee at Hï Ibiza), securing the most elite music for a private party (clients will happily splash out six-figure sums for their favourite DJ). Cook can also sort out the transport, from anywhere, of literally anything you need: from a birthday cake shaped like a Hermès Birkin bag brought in on a private jet from London, to an extreme feat of flower power (‘when we had exhausted the island’s supply of white roses, a particular client got us to charter a plane to fly to Barcelona on a Sunday to pick up more’). She was also unflappable when a bride decided 24 hours before the big day that she just had to have live monarch butterflies released at the end of their ceremony — ‘you can’t get these in Ibiza and they were sold out on the Spanish mainland. In the end we sourced them from Portugal.’

Price From €500 a week; one-off services start at €50.

The Millennial Mind readers

Nathan Wills and Daniel Gainsborough

Company name 360-LDN

Who are they? The ever so charming Wills, 26, and Gainsborough (left, in glasses), 25, met working at super-luxe Chelsea gym KX Life, where members seeking a bit of cool started asking them for recommendations around town. Perceptions of concierges have become ‘stuffy’ thanks to the likes of Quintessentially, says Wills — 360-LDN bills itself as ‘a breath of fresh air’.

Who are their clients? City hipster bros who like their wine old, rare and extremely enviable, with dreams of staying in Richard Branson’s or Elon Musk’s space hotel (one day); until then you’ll find them parachuting into Burning Man.

Incredible feats? Boys toys and then some. Outerspace fan? ‘We have a few connections. In of all places Roscosmos (the Russian Nasa); we were able to get our hands on a pair of genuine space gloves that had been in outer space’. How about the ultimate ego trip of a festival entrance? ‘One of our clients wanted to go to Burning Man and being one of our clients he wanted to stand out. For eight months before the event we liaised with an artist to build a completely bespoke art car [the Mad Max-cum-parade float vehicles some revellers drive through the desert]. The completely specced-out car ended up on all the magazines that year.’ Want to show off your sophisticated taste? ‘Another of our clients, a serious oenophile, had a small gathering at his home in Chelsea. People were due to arrive at 7.30pm on a Friday; that morning at 10.30am we had a request from the client to source a 1997 Screaming Eagle Cabernet Sauvignon (above). But there was only one reported bottle in the whole of Europe at the time. We sourced it from a well-stocked cellar in Paris, jumped on the Eurostar and had it back in time for the start of dinner.’

Price Flat fee of £15,000 plus VAT per annum (they claim that by pre-empting clients’ wishes rather than dealing with expensive last-minute requests, they will recoup 60 per cent of that).

The new money miracle worker

Paola Diana

Company name Sigillus

Who is she? Forty-two-year-old single mum Diana, a feminist entrepreneur and author, founded Sigillus in 2014 after clients at her high-end childcare search consultancy, Nanny & Butler, started requesting access to private jets, off-market property and celeb-studded events.