Holmes has belatedly started to act. Jobs are being axed at their headquarters, which is overstaffed, and Vittorio Radice, late of Selfridges, is being put in charge of the fashion offering. But the worrying thing is that, aside from pockets of success such as Per Una, M&S has come so unstuck on its core womenswear business where sales and market share are shrinking. Once lost, market share is hard to reclaim.