One sound in particular punctuates the days — it is that of a child’s screams as its mother washes her under freezing water from one of the camp’s taps. There’s a pain in that sound I have never heard before, and one that’s hard to forget. Amid all this horror, what keeps me going is the support given by ordinary people who have stepped up to help. I’ve worked with teachers, parents, doctors, students, lawyers, chefs — people who’ve had enough of witnessing suffering on the news and have come to lend a hand. It is these people who are running the schools and clinics, as well as pitching tents and creating safe spaces for women. We know how important these projects are, because in the areas where there is not the capacity to run them, life is unbearable.