Josie Clarke
Tech
Electric shock warning over phone chargers sold on Amazon and eBay
Which? found nine phone chargers so badly manufactured that anyone using them was at risk of receiving an electric shock
By Josie Clarke
10 Jun 2026
Money
Household energy debt doubles in three years to £5.5bn
Energy UK said around two million households are in debt to their supplier, and nearly three-fifths of them are not on repayment plans.
By Josie Clarke
26 Feb 2026
Business News
Ofgem price cap – what is happening to my energy bill?
Changes to the price cap from April amount to a reduction of around £10 a month for the average household using both electricity and gas.
By Josie Clarke
25 Feb 2026
Politics
Households set for lower energy bills amid price cap shake-up
Chancellor Rachel Reeves said in November that £150 would be cut from the average household bill from April.
By Josie Clarke
25 Feb 2026
Business News
Households set for lower energy bills amid price cap shake-up
Latest predictions suggest Ofgem will reduce the energy price cap by £117 to £1,641 a year for a typical dual fuel household from April 1.
By Josie Clarke
24 Feb 2026
Business News
Violence and abuse against retailers falls by a fifth, but ‘unacceptably high’
Incidents involving physical violence against retail staff remained largely unchanged from the previous year, at 118 per day, the BRC reported.
By Josie Clarke
24 Feb 2026
Business News
Households set for lower energy bills amid price cap shake-up
Chancellor Rachel Reeves said last November that £150 would be cut from the average household bill from April.
By Josie Clarke
23 Feb 2026
Tech
AI contributes to spike in fashion sales complaints to Citizens Advice
The advisory service said it was helping a consumer with a fashion purchase every seven minutes.
By Josie Clarke
23 Feb 2026
Business News
Ofgem price cap – what is happening to my energy bill?
Changes following a promised £150 average cut to domestic bills mean households should become familiar with how much they pay per unit of energy.
By Josie Clarke
22 Feb 2026
Business News
Call of Duty ad banned for trivialising sexual violence
The ASA received nine complaints that the ad for Black Ops 7 was irresponsible and offensive for trivialising sexual violence.
By Josie Clarke
19 Feb 2026
London
TfL advert banned for reinforcing negative stereotypes about black men
A viewer complained that the ad was irresponsible, harmful and offensive for perpetuating negative racial stereotypes about black teenage boys
By Josie Clarke
18 Feb 2026
Tech
Which? applies to end UK class action over smartphone chip royalties
The consumer group brought a claim at the Competition Appeal Tribunal in London on behalf of around 29 million UK Apple and Samsung smartphone users.
By Josie Clarke
17 Feb 2026
Business News
Shopper footfall down on last January but up on disappointing Christmas
Although shopper visits across the UK were down 0.6% on last January, this was an improvement on the 2.9% decline seen in December.
By Josie Clarke
13 Feb 2026
UK
Porn site fined £800,000 for failing to introduce age checks
Ofcom fined Kick Online Entertainment SA following an investigation that found the site failed to comply with age check requirements last year.
By Josie Clarke
12 Feb 2026
Business News
UK’s favourite supermarket revealed, according to customer satisfaction survey
Which? has published its latest rankings based on factors like customer service, store appearance, product range and availability and quality.
By Josie Clarke
12 Feb 2026
Business News
Three quarters of Britons would rather stay home on Valentine’s Day – poll
Some 57% of 25 to 34-year-olds also say they have regretted how much they spent on Valentine’s Day, the survey for Zopa found.
By Josie Clarke
12 Feb 2026
Tech
Broadband and mobile firms pledge to stop unexpected bill increases
Providers will also make it easier for vulnerable consumers to access social tariffs under the Government’s new Telecoms Consumer Charter.
By Josie Clarke
11 Feb 2026
Business News
Social media ads for prescription-only weight-loss medicines banned
The posts used discount codes and referral links to advertise the jabs for the online pharmacies Voy, Zava, MedExpress and UK Meds Direct.
By Josie Clarke
11 Feb 2026
Tech
Children ‘routinely bombarded’ with ads for appearance-changing products online
The Children’s Commissioner said children were routinely exposed to products such as weight loss injections, skin lightening products and steroids.
By Josie Clarke
10 Feb 2026
Business News
Third of children who use AI chatbots consider tech to be a ‘friend’
Some 81% of children aged between 11 and 16 say they use the technology, the poll for Vodafone found.
By Josie Clarke
10 Feb 2026
Business News
Retail sales pick up in January after consumers hold off on Christmas spending
The British Retail Consortium and KPMG said total UK retail sales increased by 2.7% year on year in January.
By Josie Clarke
10 Feb 2026