Upson, who is almost certain to keep his place alongside Rio Ferdinand in Terry's absence, agreed with Gerrard, saying: "It's the fans' right. No one is asking them to come and clap for 90 minutes. We just ask them for a bit of understanding when mistakes happen. I'm sure everyone in that stadium has made a mistake in their life and it doesn't help when everyone is jumping on the back of it.
"Ashley will cope with it mentally. I spoke with him afterwards, he is fine about it and will move on and look forward to the next performance he will make."
Cole's likely replacement is club-mate Wayne Bridge, who will be Chelsea's only representative in the England back four after Terry's omission because of a back injury was confirmed this morning.
"It's disappointing to lose two very experienced players," said Capello. "Unfortunately they (Cole and Terry) have no chance of playing, so it is best they return to Chelsea."