To comply with Football Association rules, a 15 per cent allocation must be offered to every visiting team, but Southampton put Brentford in a tricky situation by adding a prohibitive restriction. The 4,750 allocation was made available on a guaranteed-sale basis, which meant Brentford had to pay for a proportion of any tickets they couldn't sell. In contrast, the 3,200 allocation was 'sale and return', meaning no risk for the League One club.