Ramsay rips into the management, the menu and the head chef, and sets about turning the place around in one week. But the old guard hasn't totally given up - Neil, at one point, has the nerve to criticise Ramsay for his Caesar salad. The star chef 's response is to lose the plot, simply yelling "You're talking through your f***ing arse" over and over again like a madman. However, he also praises some of the staff, and inspires them to excel - especially the younger ones, like part-timer Claire. "Gordon Ramsay thinks I am a really good chef. Oh, my God," she gasps. Well done! Two whole sentences without a swear word.