Fairmont has gone all out to attract and keep a male clientele. At its new, state-of-the-art spa, Willow Stream, at the Fairmont Scottsdale Princess resort in Arizona, men's needs were taken into consideration at the design stage. Natural materials in neutral colours were used to create a "neutral gender? atmosphere, somewhere both sexes can feel comfortable. A cultural anthropologistwas even consulted to discover male preferences. "Men want to know the rules, where to go and what's going to happen to them,? says McCall. Willow Stream offers shorts and T-shirts instead of the requisite fluffy white robe, there are television sets and male attendants in the changing rooms. "Men don't really want to talk to each other, they'd rather sit and watch TV or read the newspaper," McCall adds.