It was the same with The White Company. In a fit of recession depression, I ordered a super-kingsize duvet under which to hide, only to discover on its arrival that it was hopelessly the same width as our kingsize. I had visions of lugging it the post office and rang to complain, even though it was technically my fault for not looking at their sizing. "Ms Annesley, we will have someone come and collect it. When would be convenient?"