In November 1999, at which point Mr Mariani had lost three bottom front teeth, four in his upper left gum and three in his upper right, he lost patience. "When I went back to have the final bridge fitted and it didn't fit, I had had enough. I got up from the chair threw the bridge down and demanded my money back. I was just asking for the last £2,500 I had spent and if I'd got that I'd have left it at that."