How one mum was left paying for the taxman's mistakes
AT THE end of last year, Money Mail and This is Money revealed how one reader, Nikki Box, of Spalding, Lincolnshire, had received a demand for more than £10,000 in back payments and penalties for overpaid tax credits.
{3}
This stemmed from a mistake made with her claim years ago. Nikki, 32, who has a daughter, Emily, nine, has had a desperately difficult few years.
Five years ago, her marriage collapsed and she and Emily were left homeless. Rather than demand a home from the council, the pair moved in with Nikki's mother, Liz Coulls.
Nikki got a job at a food company and now works as an export co-ordinator, earning £14,250 a year. When she started work in August 1999, Nikki discovered she could claim the childcare element of the now-defunct Working Families Tax Credit. She declared on her application form that Emily was cared for by her grandmother, Liz.
Nikki says that an officer from the tax credits office rang her saying that her mother would need to be registered as a childminder before Nikki could qualify. The officer told Nikki how Liz could get registered, and she duly did so.
In August last year, the Inland Revenue wrote telling Nikki that it believed that since April 2003 she had been incorrectly claiming childcare costs and was going to have to repay more than £8,000 of tax credits, plus a penalty of up to £3,000.
Nikki and her mother insist they kept the Inland Revenue informed, that the taxman knew they all lived at the same address, that Liz was Emily's grandmother and that Liz was a registered childminder.
Liz and Nikki's MP, John Hayes, has taken up their case. Money Mail put Nikki's complaint to the Inland Revenue, but it refused to comment.