'Our five hour delay cost us £60'

The Ursell family from Wimbledon were stuck in Gatwick for five hours on Saturday waiting for their flight to Spain.

The family of six spent more than £60 on coffee and food during the wait. Mrs Kristin Ursell said: "You always expect a slight delay but we didn't expect this."

The family arrived at Gatwick at 5.45am for the 8.10am Monarch flight to Malaga. But the family - including father John and children Jess, 19, Charli 17, Alex, 15, and 11-year-old Edward - were handed letters explaining their plane had failed to arrive and two smaller jets had been sent to replace it. The letter warned, however, that one of the two aircraft was still at Luton and the second needed a new windscreen installed.