Lucy is a very attractive girl, also in her early twenties, slim, stylishly dressed, well-spoken, just the kind of girl you'd like as a friend, or a daughter. She is still astonished that somebody like her, well brought-up, privately educated, from an affluent, loving home in London, became someone who slept in abandoned cars, who pawned precious presents and family jewellery to buy heroin, who was spat at in the street and beaten up by dealers.