Neither Claudio, who was then a branch manager for the agency, nor Luigi, then an area manager, told their employer about the deal. The Office of Fair Trading banned the brothers from working as estate agents after the matter came to light. A tribunal was appointed to hear the appeals against the ban in September 2004. The tribunal found that the Asciones' failure to disclose their personal interest was done knowingly, deliberately and with the intention of making a profit at the expense of a vulnerable client.