Wandsworth claims it gets 4,300 complaints about untaxed vehicles each year, with other councils claiming a similar number. The council says the DVLA is unable to act effectively to removed untaxed vehicles; it has just one office, in Sidcup, serving all of London. Wandsworth says that ministers could easily have granted powers directly to councils under Vehicle Excise Duty regulations but that they received a "dismissive" reply from the Department of Transport.