Banks voted worst service providers

The "abysmal" service provided by banks and credit card companies has been voted the worst in Britain.

Banks scored even lower than door-to-door salesmen in a poll which will be published tomorrow.

It will reveal that the public are concerned that financial services are "a rip-off " or "poor value for money". Many also found banks "uncaring".

The survey asked 2000 people which of nine services they rated as poor. Banks and credit card companies topped the poll with 27 per cent, cold callers and doorstep salesmen got 24 per cent and public transport 18 per cent.

The top rated services were local health services (41 per cent), post offices (39 per cent) and supermarkets (31 per cent). However, a spokesman for the British Banking Association said: "If customers are unhappy then it is very easy for them to change accounts."