Golfers hit by BA bag penalties

Golfers who take their own clubs abroad could be badly hit by BA's clampdown on excess baggage because, contrary to popular belief, sporting equipment is classified as ordinary baggage. British Airways has admitted to tightening up on excess-baggage charges and has instructed check-in staff to enforce the regulations.

Conditions are complex - and relate to the class of ticket, destination and dimensions of the baggage - but check-in staff have tended to be tolerant, particularly on half-empty flights, and few passengers have been penalised. The BA decision could significantly increase the cost of travel for thousands of people. Sources within the company say around £10 million in potential revenue is lost every year.

Economy passengers to European destinations are allowed to take 23kg each. Excess is charged at £4.70 per kilo each way. Those flying to the US may carry 64kg per person, but no more than two items of luggage. No single case may weigh more than 23kg and an extra case will cost £50. The regulations are posted on BA's website.

BA spokesman Leo Seaton urges passengers to check their tickets for the charges.

One of the problems has been the inconsistency of enforcing the weight policy. A woman at Rome airport, in tears after she and her son were charged excess, said she had flown to Barcelona from Heathrow and been charged nothing. But arriving at Rome with exactly the same baggage, she was charged £131 extra for the return flight.

A BA ticket saleswoman said that check-in staff at Heathrow often turned a blind eye to avoid delays. But now people who refuse to pay will be charged to have their baggage stowed in cargo.

If excess baggage charges are rigorously enforced, it seems BA will be dealing with yet more angry passengers.

BA helpline: 0845 7799977; www.britishairways.com