"Egalitarian?" I splutter. Surely not. But according to MD Robert Holland 30 per cent of all trade comes from people like me, walking in off the street. "We keep back tables on a first come, first served basis," says Holland, who reveals that a staff of 130 waiters, chefs, doormen, baristas, washer-uppers and managers are needed and that the only downtime is between 2am, when the last staff leave, and 3am when the pastry chefs start baking. Oh, and they use four tonnes of coffee a year, and 8,000 eggs a week.