Dowdy May (Anne Reid) and her husband, Toots (Peter Vaughan), arrive in London to stay with their brittle yuppie son, Bobby (Steven Macintosh), and his chilly, uncaring family. When Toots dies from a heart attack things really fall apart. Bobby's impoverished best friend, Darren (Daniel Craig), is building a conservatory extension to the house while having an affair with Bobby's sister, Paula (Cathryn Bradshaw).