But Richard Lloyd, executive director of Which?, warned: “After two years of this energy inquiry, there is still a long way to go before we will have an energy market that works for all.”
Independent supplier Green Energy’s boss Douglas Stewart said: “Bombarding potential customers with phone calls or direct mail will almost certainly switch them off the idea of changing energy company.”
Campaigning group Fuel Poverty Action accused the CMA of pandering to the Big Six. Laura Hill of Fuel Poverty Action said: “Today’s announcement is a testimony to the stranglehold of the Big Six over this investigation.